Jaskaran Singh
Prince George,BC
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Hudson's Bay
04.2024 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Crew Member
McDonald's
01.2023 - 05.2024
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Customer Service Manager
Reliance Fresh
09.2020 - 11.2022
- Increased overall store sales by implementing effective merchandising strategies and product promotions.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Mentored and trained new employees, resulting in a more knowledgeable and efficient sales team.
- Created a positive work environment by fostering open communication and recognizing employee achievements regularly.
- Resolved escalated customer issues swiftly, maintaining strong relationships with loyal customers while preserving company reputation.
- Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
Customer Service Cashier
Reliance Fresh
05.2019 - 08.2020
- Streamlined the checkout process for faster service and improved customer experience.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Collaborated with team members to ensure smooth operations during peak hours.
Education
Associate of Arts -
College of New Caledonia
Prince George, BCSkills
- Customer Service
- Product Knowledge
- Problem-Solving
- Teamwork and Collaboration
- Adaptable and Flexible
- Self Motivation
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
WHMIS
Additional Information
Availability: Full time/Part time
Timeline
Retail Sales Associate
Hudson's Bay
04.2024 - Current
Crew Member
McDonald's
01.2023 - 05.2024
Customer Service Manager
Reliance Fresh
09.2020 - 11.2022
Customer Service Cashier
Reliance Fresh
05.2019 - 08.2020
Associate of Arts -
College of New Caledonia
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