JASKARAN SINGH
Summary
Vigilant and experienced guard with almost 4 years in security services. Pleased to offer a cautionary presence while interacting with customers, visitors and employees. Quick thinking, knowledge of security systems and bilingual abilities will ensure the safety and security of people. Experience dealing with a high volume of customers daily while maintaining a professional, customer service-oriented manner always. Strong interpersonal skills and ability to deal with a diversity of professionals, clients, and staff, responsible, punctual, and honest.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Field Supervisor
Securitas Security Services
04.2024 - Current
- Mentored junior staff members, fostering professional growth and development within the team.
- Reduced security incidents by proactively addressing potential risks and implementing preventative measures.
- Improved overall security by conducting regular site assessments and implementing necessary protocols.
- Elevated client satisfaction levels by consistently meeting or exceeding service expectations through diligent oversight of assigned sites.
- Optimized deployment of personnel by analyzing staffing needs and adjusting schedules accordingly.
- Reviewed incident reports regularly, identifying trends and taking corrective actions as needed.
- Prepared and submitted reports to keep management informed of security activities and developments.
Security Supervisor
Defender Security Group
09.2020 - 03.2024
- Takes proactive steps to provide a safe and secure working environment to staff and visitors.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Provides specialized security for and monitors access to limited and restricted access areas such as inventory areas, network equipment areas, and employee files and confidential records.
- Conducts regular walk-throughs and security inspections for assigned facilities.
- Where government projects are involved, serves as a liaison to government agencies concerning project security; assists with security clearance processing for employees working on government classified programs.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
Luxury Retail Security
Balenciaga - Allied Universal
01.2021 - 12.2021
- Collaborated with store management to implement effective loss prevention strategies, reducing shrinkage rates.
- Provided excellent customer service while enforcing store policies, creating a welcoming atmosphere for shoppers.
- Improved communication among team members by leading regular meetings focused on reviewing recent incidents and discussing areas for improvement within the department.
- Participated in regular audits of store security equipment, ensuring proper functionality for optimal protection against threats.
- Reduced incidents of shoplifting through prompt identification and reporting of suspicious activities.
- Supported loss prevention efforts through accurate documentation of incidents, enabling targeted improvements to store policies and processes.
Patrol Security Guard
Paragon Security
09.2020 - 05.2021
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Education
Post-Graduation Diploma in business management and accounting -
ST Clair College
Toronto, ON04.2020
High School Diploma -
SGHPS.
Punjab, India04.2018
Skills
- Crime Prevention
- Legible Report Writing
- Security Camera Monitoring
- De-escalating conflicts and controlling behaviors
- Safety Risk Analysis
- Proficient in MS-Office
- Creating and managing spreadsheets
- Working with word processing documents
- Social Media and hardware skills
- Patrol Supervision
- Staff Training and Development
Certification
- Ontario Security Guard license, 2020
- First aid and CPR Training
- Full 'G' License
- Smart Serve
References
- Blake Viasenen, Site Manager at West Don Lands Project, +1 6472876786
- Baljinder Kaur, Senior Manager at Defender Security Group, +1 6479490449
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Security Field Supervisor
Securitas Security Services
04.2024 - Current
Luxury Retail Security
Balenciaga - Allied Universal
01.2021 - 12.2021
Security Supervisor
Defender Security Group
09.2020 - 03.2024
Patrol Security Guard
Paragon Security
09.2020 - 05.2021
Post-Graduation Diploma in business management and accounting -
ST Clair College
High School Diploma -
SGHPS.
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