Manpreet Kaur
Surrey,BC
Summary
Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationship and exceeding goals.
Overview
6
6
years of professional experience
Work History
Concierge/Security Officer
Paladin Security Vancouver
01.2022 - Current
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Assistant Manager
Kfc
01.2018 - 09.2023
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Managed senior-level personnel working in marketing and sales capacities.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
BBA - Post Degree Diploma in Business Administration
Vancouver Island University
Nanaimo, BC12.2020
Skills
- Dispatching
- Quality Control Analysis
- Monitor CCTV
- Complex Problem-Solving
- First Aid and CPR Certified
- Superior Customer Service
- Interior and Exterior Patrol
- Microsoft Excel
- Microsoft Outlook
- Report Writing
- Safety and Security
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Concierge/Security Officer
Paladin Security Vancouver
01.2022 - Current
Assistant Manager
Kfc
01.2018 - 09.2023
BBA - Post Degree Diploma in Business Administration
Vancouver Island University
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