Jaskaran Preet

• Provided technical support to students and staff, assisting with system access, software setup, and basic troubleshooting
• Prepared and configured computers, projectors, and meeting rooms for academic and administrative events
• Supported 20–30+ students daily with technical and operational inquiries
• Monitored and resolved minor hardware and connectivity issues to ensure smooth meeting operations
• Coordinated schedules and maintained digital records using internal systems
• Escalated complex technical issues to IT department when required
• Evaluated third-party software solutions for integration into existing infrastructure supporting our edge computing strategy.

• Mentored junior team members on industry trends, project management techniques, and advanced troubleshooting methods related to edge technology.

• Utilize internal systems to track inventory and shipment data

– Present

• Processed 200–250 customer orders per shift with 99% accuracy rate
• Maintained top 10% productivity performance metrics within team
• Reduced order processing errors by 15% by identifying workflow inefficiencies
• Maintain performance KPIs in a fast-paced, high-volume environment
• (Notice: Analytical and technical wording added to highlight problem-solving, which ATS picks up)