Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaskaran Kaur

Dartmouth,NS

Summary

Versatile and dedicated professional with a track record of excellence in various roles, including a pivotal position at First Defender Group. Expert in emergency response and customer service, showcasing exceptional verbal communication and time management skills. Achieved a zero-complaint record in cleanliness, demonstrating a commitment to excellence and efficiency.

Professional with strong background in ensuring safety and security. Proven ability to assess situations quickly and respond effectively. Skilled in surveillance, access control, and conflict resolution. Team player focused on maintaining secure environment and adapting to changing needs. Reliable, vigilant, and committed to achieving results.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Housing Security Guard

First Defender Group
02.2023 - Current
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.

Cleaner

Integrating Staffing
11.2021 - 03.2023
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Achieved record of zero complaints regarding cleanliness in assigned areas for entire year.

Restaurant Worker

Macdonals
10.2019 - 09.2021
  • Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
  • Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
  • Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
  • Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
  • was working as a shift lead and to train the new workers
  • handling the paper work
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Greeted customers at front counter to answer questions and input meal orders into POS system.
  • Contributed to overall positive work culture by fostering collaborative relationships with coworkers across all departments.
  • Resolved customer complaints professionally and efficiently, resulting in higher customer retention rates.
  • Managed inventory effectively, reducing food waste costs and ensuring availability of menu items.
  • Trained new kitchen staff on food safety, preparation and cooking techniques.

Home Caretaker

LINDA
08.2018 - 09.2020
  • Managed various household duties, including grocery shopping, meal preparation, laundry, and errands.
  • Communicated effectively with family members regarding client updates or concerns about their loved one''s wellbeing.
  • Assured adherence to professional ethics guidelines while maintaining confidentiality in handling sensitive information related to clients'' personal lives.
  • Demonstrated flexibility in accommodating client requests, adapting schedules, and managing the household efficiently in various situations.

Education

Bachelor of Science - Electronics And Communications Engineering

CGC
India
11-2017

High School Diploma -

Montreal College of Information Technology
Montreal, QC
06-2019

High School Diploma -

MCIT
Montreal, QC
10-2021

Skills

  • Verbal and written communication
  • Cleaning and sanitizing
  • Cleanliness and hygiene
  • Compassionate caregiving
  • Cash handling proficiency
  • Workplace safety
  • Time management
  • Food safety
  • Emotional support
  • Meal preparation
  • Household management
  • Elderly assistance

Certification

  • ServSafe Food Handler's Certification
  • First Aid Certification
  • Basic Life Support Certification (BLS)
  • CPR/AED Certification
  • [State]nova scotia Driver's License
  • Microsoft Office Specialist (MOS) Certification
  • volunteer work certifications

Timeline

Housing Security Guard

First Defender Group
02.2023 - Current

Cleaner

Integrating Staffing
11.2021 - 03.2023

Restaurant Worker

Macdonals
10.2019 - 09.2021

Home Caretaker

LINDA
08.2018 - 09.2020

Bachelor of Science - Electronics And Communications Engineering

CGC

High School Diploma -

Montreal College of Information Technology

High School Diploma -

MCIT

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Jaskaran Kaur