Jaskaran Jhajj
Winnipeg,MB
Summary
Committed and hardworking individual with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
Work History
Cashier
McDonald's
05.2023 - 11.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
IELTS Trainer
Touchstone
02.2023 - 07.2023
- Increased IELTS score averages by implementing personalized study plans and engaging learning techniques.
- Improved student confidence in English language abilities through consistent feedback and encouragement.
- Developed comprehensive lesson plans incorporating listening, speaking, reading, and writing skills to ensure balanced IELTS preparation.
- Enhanced student understanding of complex IELTS topics by utilizing real-world examples and interactive activities.
Customer Service Representative
Lucky Medical Agency
03.2022 - 01.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
High School Diploma -
Sacred Heart Convent School, Sahnewal
Sahnewal,Punjab,India05.2023
Skills
- Cash Handling
- Customer Assistance
- Payment Collection
- Product Restocking
Availability
Monday/Wednesday/Friday/Saturday/Sunday
Timeline
Cashier
McDonald's
05.2023 - 11.2023
IELTS Trainer
Touchstone
02.2023 - 07.2023
Customer Service Representative
Lucky Medical Agency
03.2022 - 01.2023
High School Diploma -
Sacred Heart Convent School, Sahnewal
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