Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jaskaran Chahal

Surrey,BC

Summary

Enthusiastic and motivated candidate with a strong passion for ensuring passenger safety and delivering exceptional customer service in transit settings. Skilled in effective communication, problem-solving, and maintaining a positive passenger experience. Eager to apply my dedication and enthusiasm to the SkyTrain attendant role at TransLink, where I can contribute to the smooth operation of the transit system and ensure the comfort and satisfaction of passengers.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Concession Supervisor

Rogers Arena
09.2023 - Current
    • Ensured compliance with local health regulations by conducting regular inspections, implementing corrective actions as needed.
    • Improved employee retention through ongoing coaching, feedback sessions, and providing growth opportunities within the organization.
    • Developed strong relationships with event coordinators, leading to successful execution of catering orders during large-scale events.
    • Increased customer satisfaction by ensuring efficient concession operations and maintaining a clean, organized workspace.

Concession Stand Worker

BC Place Stadium
08.2023 - Current
  • Used cash register to tender change and process cash and credit card payments.
  • Ensured customer satisfaction through accurate order taking and prompt delivery of food items.
  • Handled customer complaints calmly and professionally, working towards swift resolutions that maintained positive relationships with patrons.
  • Responded to customer complaints to help resolve issues.

Uber Eats Driver

UBER
01.2023 - 04.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Brand Ambassador

Rogers And Urban Bella Marketing
10.2023 - 03.2024
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.

Bartender

Playland At The PNE
05.2023 - 03.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Warehouse Associate

United Parcel Service, UPS
03.2023 - 07.2023
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.

Kitchen Worker

Triple'O
02.2023 - 05.2023
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Demonstrated versatility in culinary skills, assisting in various stations such as grill, fryer, or sauté as needed.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Education

Associate of Arts - Computer Science

Coquitlam College
Coquitlam, BC

Skills

  • Customer Service
  • Safety Awareness
  • Communication
  • Problem-Solving
  • Emergency Response
  • Public Transportation Knowledge
  • Conflict Resolution
  • Teamwork
  • Multitasking
  • Adaptability

Certification

  • OFA Certified – Pro Safe
  • Serving it right

Languages

English
Native or Bilingual
Spanish
Limited Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Brand Ambassador

Rogers And Urban Bella Marketing
10.2023 - 03.2024

Concession Supervisor

Rogers Arena
09.2023 - Current

Concession Stand Worker

BC Place Stadium
08.2023 - Current

Bartender

Playland At The PNE
05.2023 - 03.2024

Warehouse Associate

United Parcel Service, UPS
03.2023 - 07.2023

Kitchen Worker

Triple'O
02.2023 - 05.2023

Uber Eats Driver

UBER
01.2023 - 04.2024

Associate of Arts - Computer Science

Coquitlam College

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Jaskaran Chahal