Summary
Overview
Work History
Education
Skills
Awards and Hobbies
References
Languages
Timeline
Generic

Jasika Bawa

Surrey,B.C

Summary

Personable Office Administrator with 3 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment. Detail-oriented Bookkeeper well versed in payroll, accounts payable and accounts receivable functions. Excelled in corporate bookkeeping services delivery and learned new technologies to improve efficiency. Impressive accounting and communications skills leading to desirable outcomes.

Overview

4
4
years of professional experience

Work History

Office Administrator and Bookkeeper

Puri & Associates
02.2022 - Current
  • Interacted with customers by phone, email, or in-person to provide information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Reconciled account files and produced monthly reports.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Supported year-end closing procedures by preparing adjusting journal entries as needed.
  • Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.

International Peer Mentor

KPU
12.2020 - 12.2022
  • Collaborated with campus departments to facilitate workshops on topics relevant to international students'' success.
  • Promoted diversity and inclusion by participating in various cultural events on campus.
  • Enhanced international student experience by providing guidance on academic and social matters.
  • Organized and led orientation sessions specifically tailored for incoming international students.
  • Evaluated effectiveness of mentorship program through periodic progress reports submitted both by mentors themselves as well as feedback from their mentees.

Supervisor

Michael’s No Frills
03.2020 - 01.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Monitored workflow to improve employee time management and increase productivity.
  • Maintained compliance with company policies, objectives, and communication goals.

Front-End Representative and Bartender

Kathmandu Bar and Grills
08.2021 - 12.2021
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Enhanced company reputation by providing exceptional customer service and support.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.

Education

Diploma in Science -

Kwantlen Polytechnic University
01.2021

High School -

Sacred Heart School
01.2019

Skills

  • Good listener and quick learner
  • Customer Service experience of almost three years
  • Excellent oral and written communication skills
  • Has excellent inter-personal skills and is a problem solver
  • Proficient user of MS Office (Word, Excel, PowerPoint)
  • Fluent in English, Hindi and Punjabi
  • Effective Time management skills
  • Ability to collaborate with different individuals to get the work done on time
  • Patient, resourceful and service oriented
  • Database entry
  • Administrative Support

Awards and Hobbies

  • Placed in Dean’s Roll of Honors at KPU in 2020.
  • Placed in roll of honors in high school for the year 2018-2019.
  • Presented “Highest achievement award in Science” by principal of our school (2017-2018).
  • Conducted extra classes on Sunday to help juniors with their studies (2016-2017).
  • Gardening in our backyard is also a fun activity which I enjoy a lot.

References

Available on request.

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Office Administrator and Bookkeeper

Puri & Associates
02.2022 - Current

Front-End Representative and Bartender

Kathmandu Bar and Grills
08.2021 - 12.2021

International Peer Mentor

KPU
12.2020 - 12.2022

Supervisor

Michael’s No Frills
03.2020 - 01.2022

Diploma in Science -

Kwantlen Polytechnic University

High School -

Sacred Heart School

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Jasika Bawa