Jasika
Brampton
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
4
4
years of professional experience
Work History
Safety and Compliance Manager
HNA TRUCK REPAIR INC.
10.2024 - Current
- Developed and implemented safety protocols in compliance with Canadian transportation regulations.
- Conducted internal audits and inspections to identify risks and ensure DOT and provincial compliance.
- Managed driver qualification files, hours of service logs, and training records.
- Liaised with regulatory agencies during audits and ensured timely corrective actions.
- Led safety meetings and training sessions to promote awareness and accountability among team members.
Concierge
ASP SECURITY SERVICES
03.2024 - 05.2024
- Monitored premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
- Patrolled assigned areas on foot to maintain order and establish a security presence.
- Responded to emergencies such as fire alarms or medical incidents and coordinated with appropriate personnel.
- Ensured compliance with site policies and procedures while maintaining a safe environment for staff and visitors.
- Logged daily activities and submitted incident reports as required.
Administrative Assistant
EVEREST TRANSPORTATION INC.
09.2022 - 02.2024
- Determined and established office procedures and routines.
- Scheduled and confirmed appointments.
- Answered telephone and relayed messages.
- Ordered office supplies and maintained inventory.
- Recorded and prepared minutes of meetings, seminars, and conferences.
- Set up and maintained manual and computerized information filing systems.
Office Administrator
ATF TRANSPORT INC.
04.2022 - 08.2022
- Answered phones and updated concrete orders for same-day and next-day delivery.
- Served as the main point of contact between Ready-Mix Drivers and client personnel.
- Responded to customer inquiries and provided updated delivery information.
- Handled customer complaints and resolved service and quality-related issues.
- Communicated with drivers on routes to ensure schedules were met.
- Entered data of driver logs and delivery requests.
- Prioritized rush orders and emergencies.
TTC Security
ASP SECURITY SERVICES
10.2021 - 06.2022
- Answered alarms, investigated disturbances, and contacted law enforcement to escalate crises.
- Verified identification before granting facility access.
- Scanned incoming and outgoing personnel and packages to protect building, assets, and individuals.
Security Officer
LOGIXX SECURITY
03.2021 - 03.2022
- Managed front desk and assisted guests as needed.
- Monitored entrances and exits to control access and prohibit unauthorized entry.
- Completed incident reports for management and law enforcement.
- Responded to assistance requests from visitors and staff members.
Education
High School Diploma - Computer Engineering Technician
Northern College of Technology at Pures
Toronto, Ontario01.2020
Skills
- Compliance monitoring
- Training development
- Internal audits
- Training and education
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Safety and Compliance Manager
HNA TRUCK REPAIR INC.
10.2024 - Current
Concierge
ASP SECURITY SERVICES
03.2024 - 05.2024
Administrative Assistant
EVEREST TRANSPORTATION INC.
09.2022 - 02.2024
Office Administrator
ATF TRANSPORT INC.
04.2022 - 08.2022
TTC Security
ASP SECURITY SERVICES
10.2021 - 06.2022
Security Officer
LOGIXX SECURITY
03.2021 - 03.2022
High School Diploma - Computer Engineering Technician
Northern College of Technology at Pures
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