Jashua El-Gasai
Windsor
Summary
Hardworking Automotive Technician with [Number] years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
11
11
years of professional experience
Work History
Automotive Technician
Canadian Tire
05.2013 - Current
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Retained accurate records of purchases, titles and sales.
- Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
- Maintained awareness of vehicle market trends to assess customer demands and budgets.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Explained estimates and determined repair timelines to manage customer expectations.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Analyzed vehicle data using advanced diagnostic equipment.
- Read and followed technical documentation to complete accurate repairs.
- Optimized inventory management systems by tracking stock levels closely and placing orders as necessary to prevent shortages or excess supplies.
- Strengthened relationships with suppliers, negotiating better prices on parts while maintaining quality standards for all repairs performed.
- Championed environmental sustainability by properly disposing of hazardous waste materials and recycling used parts whenever possible.
- Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
- Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
- Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Performed safety and emissions inspections.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Education
No Degree - Automotive Service Technician
St Clair College
Windsor, ON07.2022
Skills
- Strong Work Ethic
- Changing tires
- Engine repair
- Problem-Solving
- Maintenance on vehicles
- Diagnosing
- Positive attidue
Languages
English
Full Professional
Arabic
Full Professional
Timeline
Automotive Technician
Canadian Tire
05.2013 - Current
No Degree - Automotive Service Technician
St Clair College
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