Coordinated scheduler driven to optimize procedures and improve productivity. Knowledgeable about calendar management and documentation. Bringing several years of experience in administration and customer service.
Overview
2
2
Languages
1
1
year of post-secondary education
2
2
years of professional experience
Work History
Appointment Coordinator
Carson Auto Group
Victoria, BC
02.2026 - 07.2026
Managed customer inquiries and resolved scheduling conflicts promptly.
Scheduled appointments for customers and service technicians efficiently.
Coordinated with service departments to ensure timely vehicle maintenance.
Appointment Coordinator
Jim Pattison Toyota
Victoria, BC
01.2025 - 03.2026
Coordinated appointment scheduling for clients and service departments.
Managed client communications through phone and email correspondence.
Managed multi-line phone system, directing calls to appropriate departments.
Assisted with maintaining accurate service records and customer information.
Trained new staff on scheduling procedures and software systems used.
Lot Attendant
Galaxy Motors
Victoria, BC
04.2024 - 09.2024
Conducted routine inspections of vehicles for damage and maintenance needs.
Assisted customers with vehicle inquiries and locating cars.
Maintained cleanliness and organization of vehicle lot.