Jashkumar Kathiriya
North York
Summary
Results-driven professional with expertise in workforce planning, scheduling optimization, and data analysis. Experienced in workforce forecasting models, KPI tracking, and performance trend analysis. Strong proficiency in Microsoft Excel, Power BI, and workforce management tools (Verint, Day force, Oracle). Adept at ensuring compliance with labor laws, business objectives, and service level agreements. Skilled in cross-functional collaboration to optimize workforce strategies and efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Manager
Viaa Convenience & Smoke
02.2023 - Current
- Developed and maintained workforce forecasting models to align staffing with demand
- Managed shift scheduling, ensuring labor optimization and compliance with policies
- Collaborated with business units to analyze workforce trends and performance data
- Generated and assigned schedules using workforce management tools based on operational needs
- Conducted scenario planning to assess the impact of different scheduling approaches
- Reviewed employee absenteeism and key performance indicators, providing reports to supervisors
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Assisted in workforce strategy discussions to optimize staffing levels and reduce costs
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Junior Accountant
V.J Trivedi & Associates
01.2022 - 10.2022
- Analyzed financial data and trends to support decision-making and resource allocation
- Conducted forecasting exercises for expense management and budgeting
- Reconciled accounts, performed variance analysis, and prepared financial reports
- Assisted with labor cost analysis to improve workforce efficiency
- Monitored payroll processing and ensured compliance with financial regulations
- Provided financial insights to support business operations and workforce planning
- Collaborated with senior accountants to perform month-end closing procedures, ensuring timely financial reporting.
- Prepared journal entries and entered into system using [Software].
- Assisted with preparation of monthly financial statements.
Education
Advanced Professional Accounting -
York University
Toronto, ON09.2024
Accounting -
York University
Toronto, ON08.2023
BBA -
VNSGU University
Gujarat,India04.2022
Skills
- Workforce management system proficiency (Verint, Day force, Oracle)
- KPI tracking and performance optimization
- Data-driven workforce planning
- Microsoft Excel (Pivot Tables, Macros, Data Analysis)
- Power BI for data visualization
- Statistical modeling and forecasting methodologies
- Scenario planning and labor cost analysis
- Labor law compliance and workforce optimization
- Collaboration with business units on workforce strategies
- Report preparation and KPI analysis
- Team coordination and problem-solving
- Multitasking and organization
Certification
- Gaining proficiency in workforce management tools (Verint, Dayforce, Oracle)
- Continuous learning in data analysis and forecasting methodologies
- Developing expertise in Power BI and advanced Excel techniques
Timeline
Store Manager
Viaa Convenience & Smoke
02.2023 - Current
Junior Accountant
V.J Trivedi & Associates
01.2022 - 10.2022
Accounting -
York University
Advanced Professional Accounting -
York University
BBA -
VNSGU University
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