Summary
Overview
Work History
Education
Skills
Hobbies
Availability
Custom
Timeline
Generic

Divya Poonia

Surrey,BC

Summary

I am an enthusiastic and dedicated customer service professional eager to join your team and contribute to delivering exceptional experiences. With a proven track record of resolving customer inquiries and fostering positive relationships, I am passionate about enhancing customer satisfaction. I believe my skills and commitment align perfectly with your company's values, and I am excited about the opportunity to help elevate your customer service standards.

Overview

1
1
year of professional experience

Work History

Customer Service

Vadapav Mirchi by Geeta
New Westminster
07.2024 - Current
  • Managed high-volume inquiries, maintaining a calm and professional demeanor.
  • Recognized as Employee of the Month for outstanding service performance.
  • Kitchen helper: assists with food preparation, cooking.
  • Packer: responsible for packing and preparing orders for customers.
  • Inventory management: manage stock levels, order supplies, and storage area.
  • Customer service: provide an excellent service to the customer and introduce them with our food, resolve issues.
  • Training new staff: assists with onboarding and training new team members, guide them about rules and regulation.

Education

BBA - Business Administration

Yorkville University
New Westminster
01.2027

Skills

  • Creativity
  • Time Management
  • Positive Attitude
  • Adaptability
  • Fast Learner
  • Cash Handling
  • Attention To Details
  • Customer Service
  • Communication Skills
  • Team Work
  • Store Opening And Closing

Hobbies

Music, Travelling, cooking

Availability

Anytime

Custom

  • English
  • Hindi
  • Punjabi

Timeline

Customer Service

Vadapav Mirchi by Geeta
07.2024 - Current

BBA - Business Administration

Yorkville University

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Divya Poonia