Aspiring IT professional with a diploma in Computer Programming, and strong foundational knowledge of computer hardware, networking, and system troubleshooting. Eager to begin a career in technical support, with a hands-on understanding of Windows operating systems, Office 365, and basic cybersecurity practices. Currently pursuing CompTIA A+ certification to strengthen technical proficiency. Strong communication skills, a customer-service mindset, and a keen desire to learn and contribute to an IT team.