Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jashanpreet Singh

Brampton,ON

Summary

Personable and dedicated Customer Service Representative with extensive experience in customer service industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Toys R us Canada
Toronto, Ontario
03.2023 - Current
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Made outbound calls to obtain account information.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Consulted with customers to resolve service and billing issues.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Warehouse Assistant

Amazon
Etobicoke, Ontario
11.2022 - 01.2023
  • Conducted timely and accurate inventory counts to maintain current supply records and facilitate smooth ordering.
  • Organized incoming inventory to fit with optimal storage plans and maintain retrieval efficiency.

General Laborer

voyant beauty
Etobicoke, Ontario
09.2022 - 10.2022
  • Collaborated with team members to complete assigned tasks and meet tight deadlines.
  • Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.

Education

High School Diploma -

Centennial College of Applied Arts And Technology
Scarborough, ON
09-2023

Skills

  • Inbound and Outbound Calling
  • Adaptive team player
  • Positive and professional
  • Product Education
  • Order Fulfillment
  • Account updating
  • Scheduling
  • Call Management
  • Microsoft Office expertise
  • In-store support
  • Critical Thinking
  • Computer Proficiency

Timeline

Customer Service Representative

Toys R us Canada
03.2023 - Current

Warehouse Assistant

Amazon
11.2022 - 01.2023

General Laborer

voyant beauty
09.2022 - 10.2022

High School Diploma -

Centennial College of Applied Arts And Technology

Similar Profiles

CREATE PROFILE
Jashanpreet Singh