Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
3
3
years of professional experience
Work History
Security Officer
Cosmic security
Vancouver, BC
06.2022 - 05.2023
Checked for safety hazards and took corrective action when necessary.
Monitored surveillance cameras and responded to suspicious activity.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Confirmed visitor identification prior to granting entry into the building.
Enforced access control measures in accordance with established procedures.
Performed first aid and CPR when necessary during emergency situations.
Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Assisted with crowd control during large events held at the facility.
Customer Service Officer
Walmart
Ludhiana, India
06.2020 - 08.2021
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Gathered customer feedback through surveys and used the data to improve customer service.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.