Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jashanpreet Singh

Fort St. John,BC

Summary

Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

SMW Cleaning Services INC.

Arshdeep Singh
11.2023 - Current
  • Enhanced customer satisfaction by addressing and resolving service-related issues promptly.
  • Maintained accurate records for client accounts, ensuring timely payments and proper documentation.
  • Streamlined work processes by implementing efficient organizational systems and procedures.
  • Increased team productivity with effective communication and collaboration strategies.

Customer Service Representative

Brother Automotive Parts
04.2016 - 03.2022
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

Digital Business Management -

Cambria College
Surrey, BC
07.2025

Skills

  • Escalation Management
  • Call Center Experience
  • Dispute Mediation
  • Client Relationship Building

Languages

English
Professional Working

Timeline

SMW Cleaning Services INC.

Arshdeep Singh
11.2023 - Current

Customer Service Representative

Brother Automotive Parts
04.2016 - 03.2022

Digital Business Management -

Cambria College
Jashanpreet Singh