Summary
Overview
Work History
Education
Skills
availability
Timeline
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Jashanpreet Singh

13033 106 Ave Surrey,BC

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

1
1
year of professional experience

Work History

Crew Member

Pizza Hut
09.2023 - Current
  • Worked front counter, and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.

IELTS Instructor

Sethi Study Circle
11.2022 - 07.2023
  • Created teaching materials and developed engaging lesson plans for IELTS Modules.
  • Conducted student progress reviews and provided individual feedback for each student on strengths and weaknesses.
  • Instructs students in listening, speaking and academic reading and writing.
  • Prepared progress reports on student growth to present to corporate leadership.

Customer Service Representative

Livon Tech Cafe
01.2023 - 06.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

Associate of Arts - Economics

Alexander College
Burnaby, BC
09.2025

Arts - Economic Studies

BCM Sr. Sec. School
Sector 32A Ludhiana
07.2022

Diploma - Advanced Computer

Ntech Computer Education
Ludhiana Punjab
06.2022

Skills

  • Language Instruction
  • Order Processing
  • Interpretation and Translation Services
  • Customer Service
  • Microsoft PowerPoint
  • Communications

availability


Monday: Anytime

Tuesday: Anytime

Thursday: Anytime

Saturday: Anytime

Sunday: Anytime

Timeline

Crew Member

Pizza Hut
09.2023 - Current

Customer Service Representative

Livon Tech Cafe
01.2023 - 06.2023

IELTS Instructor

Sethi Study Circle
11.2022 - 07.2023

Associate of Arts - Economics

Alexander College

Arts - Economic Studies

BCM Sr. Sec. School

Diploma - Advanced Computer

Ntech Computer Education

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Jashanpreet Singh