Jashanpreet KAUR
New Brunswick
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Old Navy, Gap
Toronto, ON
03.2025 - 11.2025
- Provided daily personal care and companionship to clients, enhancing their quality of life.
- Assisted with medication management, ensuring adherence to prescribed regimens and safety protocols.
- Developed individualized care plans in collaboration with healthcare professionals to meet client needs.
- Monitored client health status, documenting changes and reporting concerns to family members and supervisors.
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted customers with product inquiries and provided tailored recommendations to enhance shopping experience.
- Resolved customer complaints promptly, fostering positive relationships and enhancing store reputation.
- Collaborated with management to implement promotional strategies that increased customer engagement during peak seasons.
- Led initiatives to streamline checkout processes, reducing wait times and improving overall customer satisfaction ratings.
Health Care Assistant
PUNCHAM HOSPITAL
LUDHIANA, PUNJAB
07.2018 - 07.2021
- Monitored vital signs and promptly communicated changes to medical team to ensure timely interventions.
- Assisted nursing staff in delivering high-quality patient care and support.
- Collaborated with healthcare professionals to implement and optimize patient care plans.
- Maintained cleanliness and organization of patient rooms and common areas.
Education
College Certificate - Early Childhood Assistant
Silver Oak College
Surrey, BC8 2025
High School diploma or GED - Business
Canadore College of Applied Arts And Technology
Scarborough, ON12 2023
Skills
- Time management
- Problem-solving
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Product knowledge
- Customer focus
Languages
English
Full Professional
Certification
- CPR & First Aid Certification
- Vulnerable Sector Check (Current)
Driving license
- Class 5
References
Available upon request
Timeline
Customer Service Cashier
Old Navy, Gap
03.2025 - 11.2025
Health Care Assistant
PUNCHAM HOSPITAL
07.2018 - 07.2021
College Certificate - Early Childhood Assistant
Silver Oak College
High School diploma or GED - Business
Canadore College of Applied Arts And Technology