Dynamic host with a strong focus on guest relations and food service protocols. Committed to maintaining high guest satisfaction through effective communication and problem-solving.
Overview
2
2
years of professional experience
Work History
Host
nwt brewing co.
Yellowknife, Northwest Territories
02.2024 - Current
Greeted guests warmly and provided menu information.
Assisted servers by delivering food and beverages to tables.
Monitored dining area for cleanliness and guest satisfaction.
Provided excellent customer service by anticipating customer needs.
Team Leader
fatburger
Yellowknife, Northwest Territories
11.2023 - Current
Supervised daily operations to ensure efficient workflow and team collaboration.
Trained new team members on menu items and customer service standards.
Resolved customer complaints promptly to maintain high satisfaction rates.
Maintained a positive work environment that promoted collaboration between team members.