Summary
Overview
Work History
Education
Skills
Certification
AVAILABILITY
Timeline
Generic

Jashanpreet Kaur

Westlock,Canada

Summary

Accomplished leader with expertise in trauma-informed care and conflict resolution, honed at Nightwind Treatment Centre. Excel in staff mentoring and incident management, fostering a culture of growth and accountability. Proven ability to enhance program delivery through strong communication and empathy, ensuring high-quality care and continuous improvement.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Nightwind Treatment Centre
Westlock, Canada
06.2025 - Current
  • Lead and supervise youth care staff to ensure consistent delivery of trauma-informed, culturally competent care.
  • Oversee shift transitions, conduct pre- and post-shift debriefs, and manage incident responses with calm authority.
  • Ensure staff adherence to program routines involving education, cultural activities, recreation, life skills, and therapeutic engagement.
  • Serve as liaison between frontline staff and leadership, addressing concerns and promoting continuous improvement.
  • Support onboarding and mentorship of new team members and encourage a culture of growth and accountability.

Youth Care & Support Worker

Nightwind Treatment Centre
Westlock, Canada
12.2023 - 06.2025
  • Build supportive relationships with youth using trauma-informed care practices.
  • Facilitated group therapy, smudging, Alateen, and grounding activities as part of a holistic healing model.
  • Administered medication according to individual treatment plans and ensured accurate documentation.
  • Promoted safety and structure through conflict resolution, behavior support, and routine-building.
  • Supported youth in developing life skills including cooking, hygiene, and time management.

Crew Member

McDonald's
Westlock, Canada
11.2022 - 04.2025
  • Delivered fast, friendly customer service during high-volume shifts.
  • Managed order accuracy, food preparation, and compliance with hygiene and safety standards.
  • Resolved customer complaints and assisted in training new staff.

Security Guard

Genesis Security
Abbotsford, Canada
11.2022 - 08.2023
  • Patrolled commercial sites, monitored CCTV, and responded to alarms.
  • Wrote detailed incident and shift reports and trained new guards.
  • Maintained communication with operations and emergency responders when needed.

Education

Associate of Science - Biology

Columbia College
Vancouver
08.2023

High School Diploma -

GTB Public School
Bardwal Dhuri
03.2020

Skills

  • Trauma-Informed Care
  • Therapeutic Crisis Intervention (TCI)
  • Medication Administration
  • Conflict Resolution
  • Cultural Competency (Indigenous Practices)
  • Report Writing & Incident Documentation
  • Food Safety & Meal Planning
  • Strong Communication & Empathy
  • Security Protocols
  • Customer Service Excellence
  • Incident management
  • Staff mentoring
  • Medication administration
  • Conflict resolution

Certification

  • Food Handler Certificate – AHS
  • Foundations of Child and Youth Care practice by CYCAA
  • Core Competencies in Child and Youth care by CYCAA
  • Advances Practice in Child and Youth Care by CYCAA
  • Medical Administration (Med Admin)
  • Security License – Genesis Security
  • ECEA – Coastal College of BC (200 hrs)
  • TCI – Therapeutic Crisis Intervention
  • CPR & First Aid

AVAILABILITY

Availability: 

Tues to Saturday: 5pm to 8am

Sunday and Monday ANYTIME

Interested in part time or casual positions

Timeline

Shift Supervisor

Nightwind Treatment Centre
06.2025 - Current

Youth Care & Support Worker

Nightwind Treatment Centre
12.2023 - 06.2025

Crew Member

McDonald's
11.2022 - 04.2025

Security Guard

Genesis Security
11.2022 - 08.2023

Associate of Science - Biology

Columbia College

High School Diploma -

GTB Public School

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Jashanpreet Kaur