Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
CustomerServiceRepresentative

Jashanpreet Kaur

Surrey,BC

Summary

Diligent, responsible, confident, and highly determined professional, recognized for possessing diverse technical skills and leadership qualities along with strong testing, problem solving and analytical abilities. Highly motivated team player who represents the team with the ability to generate and articulate impactful ideas. I aim to work in a challenging professional team and thereby create and deliver quality products

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer service representative

Millenium one solutions (PC BANK)
  • Taking inbound calls. Investigating and resolving fraudulent activities on customer accounts. Assessed departmental operations to determine areas for customer service improvement.

Manager

A&W Canada
  • Delegating responsibilities and supervising business operations. Accomplishing financial objectives by forecasting requirements, preparing food budget, doing inventories. Constructing employee schedule and creating protocols for theft management.

First Aid Responder/Assistant Team Lead

Paladin Healthcare facility
08.2019 - 04.2025
  • Welcoming and assisting the clients with a great customer service and aiding in any problem. Analysing customers/ patients needs and contributing to the team efforts by accomplishing goals laid out by management.
  • Working with Mental health professionals and responding to extremely violent situations.
  • Working with first responders (Police) to enforce Mental health laws.

Office Admin

GDMK ENTERPRISES Employment Agency
05.2018 - 07.2019
  • Working on projects, monitoring the system daily. Supervising the team. Balancing the labour force. Assessed employee performance and capabilities, addressing uncovered weaknesses to promote.

Education

High School Education - studies in science (biology, chemistry, physics), computers, Mathematics, social studies and constitution

Human Resource Management - undefined

British Columbia Institute of Technology
British Columbia
04.2020

Skills

  • Microsoft Office
  • Problem Solving, conflict resolution
  • Adaptability, leadership, decision making

Languages

English
Full Professional

Certification

  • Mental health first aid responder
  • IHASS Advance

Timeline

First Aid Responder/Assistant Team Lead

Paladin Healthcare facility
08.2019 - 04.2025

Office Admin

GDMK ENTERPRISES Employment Agency
05.2018 - 07.2019

Customer service representative

Millenium one solutions (PC BANK)

Manager

A&W Canada

High School Education - studies in science (biology, chemistry, physics), computers, Mathematics, social studies and constitution

Human Resource Management - undefined

British Columbia Institute of Technology

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Jashanpreet Kaur