Jashanpreet Kaur
Brampton,ON
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
Package Handler
FedEx
06.2024 - 08.2024
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
Customer Service Representative
Saral Immigration
04.2024 - 06.2024
- Responded to customer requests for products, services, and company information.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Tracked customer service cases and updated service software with customer information.
Cashier
McDonald's
07.2023 - 11.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Immigration Consultant
Oxford Ielt Academy
09.2021 - 05.2023
- Illustrated green card and immigration processes and managed communication channels to provide high level of service and consultation to immigration inquiries.
- Collaborated with outside counsel to interpret and apply technical immigration policies and procedures.
- Worked with public and private agencies to refer and educate immigrants on laws, community resources and options for various needs.
- Consulted with foreign nationals on non-immigrant and immigrant visas and resolved routine and non-routine questions.
Education
High School Diploma -
Canadore College of Applied Arts And Technology
Mississauga, ON12.2025
Bachelor of Computer Information Systems - Computer Information Systems
Abohar Greup of College
India10.2020
Skills
- Truck loading
- Product packing
- Packaging
- Data Entry
- Staff Management
- Organization skills
- Appointment Scheduling
- Customer Service
- Cash handling expertise
Languages
English
Full Professional
Punjabi
Native or Bilingual
Timeline
Package Handler
FedEx
06.2024 - 08.2024
Customer Service Representative
Saral Immigration
04.2024 - 06.2024
Cashier
McDonald's
07.2023 - 11.2023
Immigration Consultant
Oxford Ielt Academy
09.2021 - 05.2023
High School Diploma -
Canadore College of Applied Arts And Technology
Bachelor of Computer Information Systems - Computer Information Systems
Abohar Greup of College
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