JASHANPREET KAUR
Calgary,Alberta
Summary
Proven customer service expert with a strong background in the food and beverage industry, notably at Everything Wine. Skilled in guest satisfaction and safe food handling, I excel in creating welcoming environments and improving service efficiency. Demonstrated success in team mentoring and complaint resolution, enhancing customer experience and operational workflow.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Liquor Store Associate
Everything Wine
01.2024 - 10.2024
- Greet customers, provide recommendations, and assist in selecting products based on preferences and needs.
- Process customer transactions using POS systems, ensuring accurate pricing and handling cash, credit, and debit payments.
- Maintain inventory by stocking shelves, organizing products, and performing regular stock checks.
- Monitor product expiry dates and ensure that older stock is sold first.
- Assist in the implementation of promotional activities and special offers to increase sales.
- Ensure compliance with local and state alcohol regulations, including age verification.
- Handle customer complaints professionally and resolve issues to ensure satisfaction.
Warehouse Worker
Amazon
06.2024 - 01.2025
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 80 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Food and Beverage Server
Resturant
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Greeted guests warmly to foster welcoming environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Remained focused, calm and professional during peak rush hours.
Cashier
Walmart
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service
Driving School
05.2024 - 09.2024
- Optimized organizational efficiency by mentoring personnel on customer service protocols.
- Worked with customer service representatives to handle escalated customer issues.
- Provided excellent customer service while meeting challenging time goals.
- Gained and maintained department product knowledge to facilitate customer service.
Education
GED -
CIOT
Calgary, AB01-2024
Skills
- Food handling safety
- Food safety practices
- Guest satisfaction
- Guest service
- Safe food handling
- Cleaning and sanitizing
- Customer service
- Liquor, wine, and food service
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Certification
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- 7 and 5 Driver's License
- Pro Serve
- Security
Timeline
Warehouse Worker
Amazon
06.2024 - 01.2025
Customer Service
Driving School
05.2024 - 09.2024
Liquor Store Associate
Everything Wine
01.2024 - 10.2024
Food and Beverage Server
Resturant
Cashier
Walmart
GED -
CIOT
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