Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jashanpreet Kaur

Calgary

Summary

Proven track record at Amazon, enhancing customer experiences by leveraging exceptional customer service and analytical skills to anticipate needs and drive project success. Excelled in fast-paced environments, demonstrating strong time management and computer proficiency. Achieved the highest transaction value in the region through effective team leadership and decision-making.

Overview

1
1
year of professional experience

Work History

Associate

Amazon
04.2024 - Current
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Certified Senior Sales Associate

7-eleven
09.2023 - 04.2024
  • Led team to achieve highest average transaction value in the region through upselling and cross-selling techniques.
  • Developed strong client relationships through excellent customer service and product knowledge.
  • Supported store operations by ensuring compliance with company policies, maintaining visual merchandising standards, and assisting with inventory control procedures.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Education

Masters In Arts - English Literature

University of Patiala
India
04.2020

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Cash handling
  • Workplace safety
  • Decision-making

Languages

English
Professional Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Associate

Amazon
04.2024 - Current

Certified Senior Sales Associate

7-eleven
09.2023 - 04.2024

Masters In Arts - English Literature

University of Patiala

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Jashanpreet Kaur