Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jashanpreet Kaur

Brampton ,ON

Summary

At Jindal Hospital, I excelled as a Front Desk Medical Receptionist, mastering patient scheduling and enhancing patient relations through meticulous insurance verification and appointment management. My adept use of Microsoft Office and commitment to HIPAA compliance streamlined office operations, significantly reducing no-show rates by implementing effective reminder systems. Astute Medical Administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multi-tasking abilities. Skilled at typing correspondence and managing files. Hardworking Job Title brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.

Overview

2
2
years of professional experience

Work History

Front Desk Medical Receptionist

Jindal Hospital
09.2021 - 06.2023
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
  • Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
  • Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.

Education

Office Administrator Health Services - Healthcare And Medical

Mohawk College
Mississauga, ON

High School - Medical

New Model School
Ludhiana, Punjab, India
04.2023

Skills

  • Patient Scheduling
  • Appointment management
  • Insurance Verification
  • Patient Registration
  • Information documentation
  • Payment Collection
  • Office Administration
  • Schedule Coordination
  • Patient Relations
  • Microsoft Office

Languages

English
Professional Working

Timeline

Front Desk Medical Receptionist

Jindal Hospital
09.2021 - 06.2023

Office Administrator Health Services - Healthcare And Medical

Mohawk College

High School - Medical

New Model School
Jashanpreet Kaur