Jashanpreet Kaur

As an experienced Server and Powered Industrial Truck (PIT) Operator, I have demonstrated proficiency in customer service and material handling. In my role as a Server, I greet and seat customers, present menus, provide detailed information on specials, take and serve orders efficiently, and handle customer inquiries and complaints professionally. I also collaborate with kitchen staff, process payments, and maintain a clean and organized dining area. My key achievements include increasing customer satisfaction scores by 15% and training five new servers on best practices. As a PIT Operator, I operate various types of powered industrial trucks, conduct daily equipment inspections, load and unload materials, and ensure safety compliance. I have successfully reduced material handling time by 20% through process improvements and trained ten new employees on safe operations. My skills include strong customer service, safety compliance, equipment operation, inspection and maintenance, team collaboration, training and development, and cash handling. I hold certifications in forklift operation, occupational health and safety training, and first aid & CPR. My educational background includes a diploma in [Field of Study] and completion of 12th and 10th standards.