Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Manager
Dairy Queen Grill & Chill
03.2023 - Current
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Customer Service Cashier
A&W
11.2021 - 03.2023
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Education
Associate of Arts - University Arts And Sciences - General Arts And Sciences
St. Lawrence College
Ontario
04.2022
Skills
Team Leadership
Fast Learner
Customer Relationship Management
Financial Management
Time Management
Verbal and written communication
Complex Problem-Solving
Timeline
Manager
Dairy Queen Grill & Chill
03.2023 - Current
Customer Service Cashier
A&W
11.2021 - 03.2023
Associate of Arts - University Arts And Sciences - General Arts And Sciences