JASHANPREET KAUR
BRAMPTON,Ontario
Summary
Accomplished management professional with over 5 years experience in Canadian industries optimizing productivity, efficiency and service quality. Successful track record of overseeing financial reports, HR/training and establishing client and vendor relationships. Dynamic Supervisor and Trainer with extensive list of successes elevating operations across diverse food service organizations. Skilled in building and retaining talented teams by establishing collaborative work environments. Dedicated to maintaining impeccable service areas with focus on optimizing individual experiences and brand loyalty.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant SUPERVISOR
Karahi Point
07.2020 - 01.2023
- Successfully increased employee retention by creating positive and motivational environment
- Administered daily operations to ensure policies were followed and understood by sales staff
- Cultivated strong business relationships with customers to drive business development
- Administered financial process including accounting payable/ accounting receivable, managing accounting office and updating customer service files.
CUSTOMER SERVICE REPRESENTATIVE
TIM HORTONS
06.2021 - 08.2021
ASSISTANT SUPERVISOR
Karahi Point
02.2018 - 06.2020
- Assisted through restaurant manager with all daily tasks and independently handled projects and customer concerns
- Worked to ensure the maintenance of restaurant sanitation and compliance with all safety regulations
- Maintaining standard inventory level for different types of good such as vegetables, kitchen tools and dairy items
- Constantly made an effort to promote the restaurant name and mission in the local community and at related events.
CUSTOMER SERVICE REPRESENTATIVE
INDIAS TASTE
06.2017 - 01.2018
Education
PRE BUSINESS -
SENECA COLLEGE
TORONTO, ONTARIO04.2020
GENERAL ARTS -
SENECA COLLEGE
Toronto, Ontario08.2018
Skills
- Organization & Delegation
- Process Improvement
- Efficient Computer Skills
- Building Customer Loyalty
- Collaboration
- Interpersonal Communication Skills
- Commercial awareness
- Staff training development policy
- Office Management
- Customer Service
- Team Coordination
- Hospitality
- Staff Training
- Staff Scheduling
Certification
DISPATCH CERTIFICATE, RAI DISPATCH TRAINING INC.,
10/2021, Theoretical Knowledge about the dispatch software, ACI/ACE, FTL/LTL, brokers, customs broker, looking for loads.
SMART SERVE CERTIFICATE
Ontario's mandated training for all servers of alcohol beverages in licensed establishments.
Timeline
CUSTOMER SERVICE REPRESENTATIVE
TIM HORTONS
06.2021 - 08.2021
Restaurant SUPERVISOR
Karahi Point
07.2020 - 01.2023
ASSISTANT SUPERVISOR
Karahi Point
02.2018 - 06.2020
CUSTOMER SERVICE REPRESENTATIVE
INDIAS TASTE
06.2017 - 01.2018
PRE BUSINESS -
SENECA COLLEGE
GENERAL ARTS -
SENECA COLLEGE
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