Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Volunteer Experience
Timeline
Generic

Jashanpreet Kaur

Kitchener,Ontario

Summary

Seeking to get more hands-on experience and knowledge in the business field and employing the experience gathered from various jobs to provide more efficiency from the assigned duties to the organization and work towards the completion of organizational goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Restaurant Supervisor

Copper Branch
03.2022 - Current
  • Taking customer orders and providing menu details
  • Preparing food according to the dietary restrictions of customers
  • Working in a team with cooperation and coordination.
  • Took orders by phone and provided them with relevant information
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
  • Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
  • Managed inventory control, reducing waste and optimizing resources allocation.
  • Developed marketing strategies to increase brand visibility in the local community, attracting new customers.
  • Organized implementation of new banners, displays, and menus.

Hotel Night Auditor

The Inn Of Waterloo
09.2022 - 04.2023
  • Balanced hotel accounts and resolved discrepancies.
  • Ensured accurate record-keeping by reviewing and verifying daily sales reports, cash deposits, and credit card transactions.
  • Enhanced revenue accuracy by conducting nightly financial audits and reconciling discrepancies in transactions.
  • Collaborated with daytime staff to communicate relevant information about guest needs, preferences, and reservations for seamless service transitions between shifts.
  • Assisted guests with special requests or accommodations, ensuring a comfortable stay at the hotel.
  • Maintained high levels of guest satisfaction with prompt and professional responses to inquiries and concerns.
  • Increased accuracy in billing process by thoroughly reviewing invoices for errors before finalizing charges to guest accounts.

Crew Member

Guac Mexi Grill
08.2021 - 02.2022
  • Handled customers inquires via phone and provide answers
  • Provided customer retention through customer support and reputation to company
  • Solved customers' complaint by calm nature and offering best customer service
  • Wiped down tables and equipment, swept and refilled stock
  • Packed fast-food products in approved containers, cups, and bags
  • Prepared quality products while maintaining portion control and presentation within service goal times
  • Drove team success by completing assigned task quickly and accurately
  • Demonstrated proper food safety practices by accurately completing quality control checklist
  • Upheld high standards of productivity and quality in operations

Education

BBA - Business Analysis

Chandigarh University
Chandigarh, IN
2027

Business - International Business Diploma -

Conestoga College
08.2022

Skills

  • Customer Service
  • Attention to Detail
  • Managing Orders and Deliveries
  • Special Orders and Dietary Restrictions
  • Cash Drawer Operations
  • Time Management and Prioritization
  • Handling Complaints
  • Multitasking and Organization
  • Performance monitoring
  • Problem Resolution
  • Waste Reduction
  • Special Promotions
  • Inventory controls
  • Microsoft Excel
  • Menu Planning

Certification

Food Safety and Handling Certificate, 2026

Accomplishments

Led team to achieve higher customer satisfaction, earning recognition from upper management and financial reward.

Languages

English
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
French
Elementary

Volunteer Experience

  • Country-side Cleaner, Guru Gobind Singh Khalsa College, Ludhiana, Punjab, 01/2019, 01/2020, Worked in a team as a cleaner in 15 neighboring villages, Interacted with people and informed them about cleaning tips, Informed people about various diseases related to uncleanliness, Awarded as fastest worker and got praised for precise details, Inspected cleanliness, organization, and safety of job sites after every shift.

Timeline

Hotel Night Auditor

The Inn Of Waterloo
09.2022 - 04.2023

Restaurant Supervisor

Copper Branch
03.2022 - Current

Crew Member

Guac Mexi Grill
08.2021 - 02.2022

BBA - Business Analysis

Chandigarh University

Business - International Business Diploma -

Conestoga College

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Jashanpreet Kaur