Jashanpreet Kaur
Brampton,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
FedEx
02.2022 - 11.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Answered constant flow of customer calls with minimal wait times.
Cashier
Wallmart
04.2021 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Seneca College of Applied Arts And Technology
North York, ON12.2022
Skills
- Problem-solving abilities
- Live chat support
- Customer Relations
- Active Listening
- Critical Thinking
- Call center experience
Timeline
Customer Service Representative
FedEx
02.2022 - 11.2023
Cashier
Wallmart
04.2021 - 11.2021
High School Diploma -
Seneca College of Applied Arts And Technology
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