Jashanpreet Kaur
Brampton,ON
Summary
Personable Office Administrator with 4 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment. Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Walmart Head Office Administrator
Walmart Head Office
07.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Interacted with customers by phone, email, or in-person to provide information.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Recreation Coordinator
Amica Peel Village
12.2021 - 06.2022
- Orchestrated, oversaw and contributed to recreational programming and community – wide special events
- Administered financial processes including accounts payable/accounts receivable, managing office and updating customer service files
- Instructed and guided program participants and contributed to coordination of staff and supervision
- Assist with the implementation of evening and weekend recreation programs and activities in order to provide quality services to the members.
- Coordinated staff volunteers to supervise events and facilitate scheduled activities.
- Scheduled events in recreation facilities and monitored facility conditions.
Front Desk
Concierge Allied Universal Security Services
09.2019 - 11.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Trained new team members on company procedures, customer service and issue resolution.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Handled assignments independently with good judgement and critical thinking skills.
- Helped office staff prepare reports and presentations for internal or client-related use.
Education
Certified in High Five Training Hike Certification Certification of First Aid and CPR. - Recreation and Leisure Services
Humber Institute of Technology And Advanced Learning
Toronto, Ontario01-2019
Skills
- Familiarity with the working and management protocols of the corporate sector ∙ Adept at executive and administrative support functions such as records management, handling challenging situations, and customer service
- Possesses excellent customer service, interpersonal, and management skills ∙ Familiar with basic Microsoft Office programs like word processors, presentations, and emails as well as Powerpoint and Excel ∙ Sound verbal and written communication – ability to communicate with both client and staff ∙ Strong problem – solving skills
- Customer Relationship Management
- Time Management
- Recordkeeping and File Management
- Office Workflow Support
- Problem-Solving Techniques
- Calendar Management
Accomplishments
- Supervised team of 50 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Additional Information
- HOBBIES ∙ Reading books ∙ Driving ∙ Exploring new places
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Certification
CPR and First Aid
High Five Training
Timeline
Walmart Head Office Administrator
Walmart Head Office
07.2022 - Current
Recreation Coordinator
Amica Peel Village
12.2021 - 06.2022
Front Desk
Concierge Allied Universal Security Services
09.2019 - 11.2021
Certified in High Five Training Hike Certification Certification of First Aid and CPR. - Recreation and Leisure Services
Humber Institute of Technology And Advanced Learning
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