Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set
targets. Offering 3 years of extensive leadership experience in Sales and food Industry. Committed
individual well-versed in providing thorough training, setting team goals and developing innovative
strategies. Superb oral and written communication skills paired with excellent time management and
leadership abilities.
Overview
3
3
years of professional experience
Work History
Customer Service Attendant
Working At 7-Eleven
06.2023 - Current
Sell
fuel at the pump, manage cash transactions and keep records of fuel sales
Clean and maintain facilities, including restocking merchandise such as snacks and beverages, providing customer service, and performing maintenance tasks such as changing light bulbs or changing air filters in car
Provide customers with information about current fuel prices, promotions, and discounts available at the station
Maintain accurate records of transactions and transactions, including fuel purchases and returns, use of cash register systems or other methods
Perform routine vehicle maintenance by checking fluid levels, tire pressure and other factors that can affect performance.
Shelves for snacks, drinks, cigarettes and other items like oil filters or air filters
Provide product information to customers using a computerized point of sale (POS) system
Verify identity when required by state law to prevent minors from purchasing alcohol or tobacco products.
Fill the gas pump with fuel and lubricant, and replenish the food and other items sold at the station to the store shelves.
Team Manager
Tim Hortons
03.2023 - 06.2023
Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
Evaluated employee performance on basis and coached and trained team members, increasing quality of work and employee motivation.
Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans, and follow-up procedures.
Led employee relations through effective communication, coaching, training, and development.
Dietary Aide
Worked At Max Super Speciality Hospital
02.2022 - 01.2023
Support the training of nutrition services or department staff and students
Modify menus if necessary, in consultation with a registered dietitian or nutrition services supervisor
Prepare food products and meals for patients according to menus and serving standards
Deliver food to patients in their room or in the dining room
Arrange, clean, disinfect the food service area
Follow established safety procedures for all food and equipment
Make sure to properly label food and leftovers
Participate in departmental quality control and audit processes
Conduct nutritional screening to identify patients at risk of malnutrition
Assess the patient's diet, preferences, and cultural requirements
Monitor and record patient's diet and tolerance
Assist in preparing and delivering meals to patients
Follow food safety procedures
Educate patients and their families on the basics of nutrition
Perform administrative tasks such as ordering food and supplies
Assistant Manager
Dmart Store
02.2021 - 01.2022
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Created employee schedules to align coverage with forecasted demands.
Reviewed sales and gross profit report to assess company efficiency.
Franchisee and Store Manager at 7 Eleven Store, Brunswick St; 7 Eleven Store, Hamilton; 7 Eleven Store, 189 George StFranchisee and Store Manager at 7 Eleven Store, Brunswick St; 7 Eleven Store, Hamilton; 7 Eleven Store, 189 George St