Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Hi, I’m

Jashan Preet Kaur

Winnipeg,MB

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

5
years of professional experience
1
Certification

Work History

McDonalds
Winnipeg, MB

Manager
01.2020 - Current

Job overview

  • Managed 15 employees and 200 + customers per hour. (8 million revenue store/ 70 employees/ 13 shift managers)
  • Achieved 10% sales increase by effective training of upselling and shift running.
  • Recruited, interviewed and trained employees and implemented mentoring program to promote positive feedback and engagement.
  • Developed detailed plans based on broad guidance and direction.
  • Cross-trained existing employees to maximize team agility by 70% and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

Freshii
Port Moody, BC

Assistant Manager
01.2018 - 01.2020

Job overview

  • Ordering through GFS ordering system
  • Scheduling with WhenIWork system
  • Hiring new employees and training them.
  • Organizing Quarterly Team meetings to discuss progress and setting new targets
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Defined clear targets and objectives and communicated to other team members.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Education

Mcdonalds
Online

No Degree from Business And Management
01.2020

Douglas College
New Westminster, BC

Associate Degree from Science
2019

Skills

  • Team leadership and Complex Problem-Solving
  • Recruiting, training, Coaching and Mentoring
  • Schedule Preparation
  • Managing Career Progression
  • Managing Employee Relations
  • Verbal and Written Communication
  • Staff and Time Management
  • Customer Relationship Management
  • Cross-Functional Team Management
  • Performance Tracking and Evaluations
  • Business and Strategic Planning
  • Managing Revenue Projections
  • Budgeting and Cost Control
  • Invoice Reconciliation
  • Social Media Platforms (workplace by facebook)
  • Managing Operations and Efficiency

Accomplishments

  • Achieved 92% on RGR (Running of the great restaurants) visit done by Mcdonald's operations operator.
  • Completed New hire files and organized people department by achieving 100% on review completion.
  • Achieved 80% retention for 2022 by creating healthy and open communication work environment.
  • Created Crew Training plans and achieved 98% targets by efficiently implementing them every month.
  • Achieved 0.35 % food waste targets every month in 2022 and contributed to Profit after deductibles.
  • Achieved 22.07% labour target 10/12 months (2022) by projecting accurately and efficient scheduling meeting restuarnt needs.

Certification

  • CPM - Certified Professional Manager (Attended leadership development class and Department Leardership Class and got certified by Mcdonalds)
  • Food Saftey Certificate
  • First Aid and CPR certificate

Timeline

Manager

McDonalds
01.2020 - Current

Assistant Manager

Freshii
01.2018 - 01.2020

Mcdonalds

No Degree from Business And Management

Douglas College

Associate Degree from Science
Jashan Preet Kaur