Jashanpreet
Calgary,AB
Summary
Detail-oriented and safety-conscious professional with experience in security, supervision, and customer-service. Skilled in maintaining secure environments, enforcing regulations, and providing excellent customer interactions. Strong problem-solving abilities, teamwork and leadership experience. Adapt at handling high-pressure situations and ensuring compliance with safety protocols.
Overview
6
6
years of professional experience
Work History
Public Area Attendant
Residence Inn By Marriot
08.2023 - Current
- Conducted daily cleaning for safe and welcoming environment for guests.
- Responded to guest requests promptly and provided excellent customer satisfaction.
- Assisted in maintaining safe work environment for team members and guests through visual inspection of common areas during shift.
- Assisted other departments as necessary, providing additional support during 100 percent occupancy periods or staff shortages.
Food Service Supervisor/Food Counter Attendant
Tim Hortons
02.2020 - 07.2023
- Led a team of around 20 employees, ensuring efficient workflows and adhere to company policies.
- Resolved customer complaints and conflicts, maintaining a positive and secure environment.
- Managed inventory, accounts payable, and receivable, ensuring accurate record-keeping.
- Collaborated with team members to ensure timely and accurate order fulfillment.
- Ensured a clean and clean workstation, complying with food safety standards.
- Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
Security Supervisor
Synergy Security
12.2018 - 01.2020
- Supervised a team of security officers, managing schedules and performance evaluations.
- Conducted regular patrols and monitored CCTV footage, alarm systems to deter and detect security threats.
- Prepared detailed incident reports and maintained communication with management.
- Provided security guidance and training to junior officers.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Developed and implemented strategies to prevent and respond to security incidents.
Education
Post-Secondary Diploma - Hospitality And Tourism Management
St. Lawrence College
Toronto, ON06-2019
Skills
- Team Leadership & Supervision
- Strong Observational skills
- Excellent communication & customer service
- Problem- solving under pressure
- Time management
- Workflow Optimization
- Security & Surveillance
- Emergency Response
- Access Control & Screening
Timeline
Public Area Attendant
Residence Inn By Marriot
08.2023 - Current
Food Service Supervisor/Food Counter Attendant
Tim Hortons
02.2020 - 07.2023
Security Supervisor
Synergy Security
12.2018 - 01.2020
Post-Secondary Diploma - Hospitality And Tourism Management
St. Lawrence College
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