Jashanpreet Chauhan
Winnipeg
Summary
Professional with strong background in coordinating schedules and managing client interactions. Proven ability to streamline processes and improve efficiency, contributing to team success. Known for adaptability, reliability, and strong communication skills. Adept at using scheduling software and maintaining organized records.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Appointment Coordinator
Consolidated Fastfrate
10.2024 - Current
- Directed telephone calls to appropriate parties.
- Demonstrated flexibility by adjusting schedules quickly in response to last-minute changes or requests from both clients and service providers.
- Regularly reviewed current processes for potential improvements, sharing insights with management for continuous optimization of the work environment.
- Coordinated appointments for multiple departments, ensuring optimal use of resources and time management.
- Maintained up-to-date records of client information, ensuring accurate scheduling and contact details.
Logistic Coordinator
Mehtoj Group Ltd.
01.2024 - 07.2024
- Follow up with customers for additional lanes
- Assisting the accounting department
- Receiving emergency and non-emergency calls and record significant information
- Addressing problems and requests by transmitting information or providing solutions
- Receiving and dispatching orders for products or deliveries
- Knowledge about AVAAL for border crossing and load link
- Negotiate freight rates with carriers for domestic and cross-border TL and LTL
- Source carriers
- Trace and track the loads
office administrative
Sidhu Hauling
01.2022 - 11.2023
- Company Overview: (office administrative)
- Prepare and send invoices to customers
- Save and process Bills of Lading and Proof of Delivery documents
- Maintain and update driver files
- Order entry and updating our planning database on time
- Communicate any driver-related issues to the load planner
- Maintain and update equipment files
- (office administrative)
Administrative coordinator
Day & Ross
06.2021 - 10.2021
- Company Overview: (Administrative coordinator)
- Prepare reports and process manuals about office procedures
- Organize the assignment of duties to clerical and support staff
- Update shipments where it is
- Call the customers and book the deliveries
- Answering questions and finding information for customers about their deliveries
- Scheduling the shipping and deliveries
- Update the drivers about their deliveries
- (Administrative coordinator)
Customer Service Desk, Pro Desk
HOME DEPOT
09.2019 - 10.2021
- Company Overview: (Customer Service Desk, Pro Desk)
- Review reports to establish baseline customer satisfaction levels
- Contact customers who have complained and work with them to resolve their issues
- Promoting a positive work environment for employees and leading by example
- Managing staffing levels for the customer service counter and other key areas
- Ensuring associates are adequately trained and up to date on current procedures
- Overseeing cashiers, filling and switching up cash registers, scheduling cashiers’ breaks, assigning associates to a cashier role when the store is too busy
- Various other frontend operations
- (Customer Service Desk, Pro Desk)
Manager
Petro-Canada
05.2017 - 10.2020
- Company Overview: (Manager)
- Manage staff, assign duties, and coordinate up to 15 employees
- Determine merchandise and services to be sold and implement price
- Develop and implement marketing strategies
- Resolve customer complaints
- Create and maintain employee schedules
- Handle customer complaints by following company procedures, protocols, and regulations
- Assist managers in handling inventory and creating and maintaining effective liaison with vendors and suppliers
- (Manager)
Education
Business administration -
Assiniboine Community College
01.2017
HIGH SCHOOL -
01.2015
Skills
- Strong organization
- Client relationship building
- Patient confidentiality
- Order tracking
- Follow-up skills
Certification
- Security license, 2022
- Dispatching, 2023
- Freight brokerage, 2023
Timeline
Appointment Coordinator
Consolidated Fastfrate
10.2024 - Current
Logistic Coordinator
Mehtoj Group Ltd.
01.2024 - 07.2024
office administrative
Sidhu Hauling
01.2022 - 11.2023
Administrative coordinator
Day & Ross
06.2021 - 10.2021
Customer Service Desk, Pro Desk
HOME DEPOT
09.2019 - 10.2021
Manager
Petro-Canada
05.2017 - 10.2020
HIGH SCHOOL -
Business administration -
Assiniboine Community College
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