Jashanpreet Kaur
Brampton,ON
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Quality Control Technician
Dufflet Pastries Wholesale Bakery
Etobicoke, ON
08.2023 - Current
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Performed thorough inspections of incoming materials and outgoing products.
- Proposed corrective actions to address recurring quality issues.
- Tested and evaluated product precision against specifications to reduce discrepancies.
Finisher
Dufflet Pastries Wholesale Bakery
Etobicoke, ON
11.2022 - Current
- Assisted in training new finishers, ensuring proper understanding of job responsibilities and techniques for optimal performance.
- Demonstrated strong attention to detail when performing intricate finishing tasks on complex products or designs.
- Collaborated with team members to meet quotas and maintain consistent productivity levels.
- Completed projects within established deadlines while maintaining stringent quality standards throughout the work process.
- Maintained a clean work environment, promoting a positive atmosphere conducive to high-quality output.
Customer Service Representative
Dufflet Pastries Wholesale Bakery
Etobicoke, ON
01.2024 - 04.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Medical Office Administrator
Sheridan College Institute of Technology And Advanced Learning
Mississauga04.2024
Medical
Pine Grove Public School
Punjab, India03.2021
Skills
- Verbal Communication
- Schedule Management
- Document Preparation ( Transcripts, Typist Speed 48 words per min)
- Scheduling appointments
- Billing and Invoicing
- Document Scanning
- Confidentiality handling and use of EMR data using Accuro
- Telephone reception
- Ms Excel, Ms Word, Adobe
- Reception Management
- Billing and coding
- Administrative Support
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Certification
Develop Interpersonal Skills for
Inclusive Workplaces
Developing Your Professional Image
in a New Job
Mistakes You Should Avoid at Work
Public Speaking Foundations
Social Success at Work
Create Healthy Self-Esteem: Know
Your Worth
Timeline
Customer Service Representative
Dufflet Pastries Wholesale Bakery
01.2024 - 04.2024
Quality Control Technician
Dufflet Pastries Wholesale Bakery
08.2023 - Current
Finisher
Dufflet Pastries Wholesale Bakery
11.2022 - Current
Medical Office Administrator
Sheridan College Institute of Technology And Advanced Learning
Medical
Pine Grove Public School