Jashanjot Singh
Surrey,Canada
Summary
Dynamic professional with Canadian leadership experience in hospitality management and quality assurance. Committed to achieving guest excellence through effective team leadership and clear multilingual communication. Proven ability to maintain high operational standards in fast-paced environments, ensuring 100% guest satisfaction.
Overview
5
5
years of professional experience
Work History
Office Manager
Macro World Immigration
Surrey, Canada
02.2024 - Current
- Led office staff to complete all administrative tasks with 100% accuracy and adherence to deadlines, supporting overall operational efficiency.
- Oversaw daily administrative workflows, ensuring a seamless, professional environment for high-value clients and enhancing guest experiences.
- Acted as a trusted point of contact for sensitive legal documentation and complex consulting schedules, maintaining confidentiality and timely communication.
Quality Engineer & Supervisor
KPS Tools
Oakville, Canada
10.2022 - 02.2024
- Conducted quality inspections and technical audits to ensure compliance with industry standards and support continuous improvement initiatives.
- Supervised high-precision workflows to ensure timely completion and maintain adherence to quality standards.
- Acted as primary liaison for senior management, improving communication and building trust.
Restaurant Operations Manager
Pizza Pizza
Tottenham & Wasaga Beach, Canada
01.2021 - 04.2023
- Directed operations for two high-volume locations, enhancing service speed and increasing guest satisfaction.
- Supervised diverse team to uphold rigorous standards of cleaning, sanitation, and food safety compliance.
- Resolved customer concerns proactively, reinforcing brand loyalty and encouraging repeat business.
Education
Hospitality Management Diploma - Vancouver, BC
Cornerstone International Community College
Vancouver, BC03-2026
Mechanical Technician – Precision Skills Diploma -
Georgian College
Barrie, ONBarrie, ON
Skills
Core Hospitality Skills
- Guest Excellence: Expert in high-stakes customer dealing, dispute resolution, and maintaining 5-star service satisfaction.
- Leadership: Extensive experience supervising cross-functional teams and training junior staff to maintain rigorous standards.
- Operations: Proficient in Property Management Systems (PMS) theory, inventory accountability, and standard operating procedures.
- Reliability: Extremely punctual and trustworthy; possesses a personal vehicle to ensure consistent attendance for all shift requirements.
Timeline
Office Manager
Macro World Immigration
02.2024 - Current
Quality Engineer & Supervisor
KPS Tools
10.2022 - 02.2024
Restaurant Operations Manager
Pizza Pizza
01.2021 - 04.2023
Hospitality Management Diploma - Vancouver, BC
Cornerstone International Community College
Mechanical Technician – Precision Skills Diploma -
Georgian College