Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Jashanjot Kaur

Vancouver

Summary

Operations professional with strong grasp of process optimization, strategic planning, and project management. Known for effective team collaboration and delivering consistent results in dynamic environments. Adept at improving operational efficiency, managing cross-functional teams, and adapting to evolving business needs. Recognized for leadership, problem-solving abilities, and excellent communication skills. Looking for a more challenging and conducive environment to grow and evolve talents

Overview

4
4
years of professional experience

Work History

Operations Lead

Alo Yoga
09.2024 - Current
  • Lead and execute inventory management processes, effectively for the focus on maximizing inventory, accuracy, and reducing shrink
  • Investigate and cause inventory accuracy, issue partnering with the general manager to escalate processing or system gaps
  • Support a safe work environment, and efficient operation through strong stockroom standards and processes
  • Partner with operations and visual manager to manage reporting, budget expenses, inventory control, supplies, vendor relationships, technology, and facilities
  • Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed
  • Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC)

Stock Supervisor

AllSaints
10.2023 - 08.2024
  • Supervise and train staff to perform allocated roles
  • Monitoring sales figures and target and communicate with team
  • Visual merchandising
  • Handling customer relations and resolving any customer complaints
  • Ensuring that all staff adhere to the retail organization's policies and procedures
  • Ensuring that all product price labels are correct, including those that qualify for special offers and discounts
  • Perform opening and closing duties
  • Monitor inventory levels and order supplies as needed

Stock Associate

AllSaints
05.2023 - 09.2023
  • Responsible for coordinating receiving, storing and shipping product inventory for excellent service and achieving 'Door to floor in 24'
  • Verifying contents of delivery and performing quality checks
  • Labelling items for pricing, storage and transfer
  • Follow loss prevention policies
  • Ensure store meets replenishment, cleanliness, safety and back of house standards
  • Oversee and execute markdowns and re-ticketing in the stockroom and on the sales floor
  • Provide quick and exceptional customer service
  • Offer personalized styling tips
  • Identify clients' needs and help them locate items
  • Provide product details, including fabrics, wash care instructions, prices and discounts
  • Ensure proper product presentation and stock replenishment
  • Resolving queries and complaints of the customers

Stylist

AllSaints
09.2022 - 04.2023
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.

Sales Associate

The Bay
01.2021 - 01.2022
  • Responsible for providing exceptional customer service throughout the buying process in different areas of the store
  • Assist customers with locating items and any queries or complaints
  • Maximize sales transactions through upselling and tailor my approach to customer needs
  • Handle returns and exchanges
  • Restock shelves

Education

Diploma - Biology

Langara College
12.2021

Skills

  • Customer service
  • Interpersonal and communication
  • Organizational skills
  • Data processing
  • Problem solving
  • POS system
  • Merchandising
  • Scanner operations
  • Leadership
  • MS Office
  • Operational efficiency
  • Customer relations

Websites

Timeline

Operations Lead

Alo Yoga
09.2024 - Current

Stock Supervisor

AllSaints
10.2023 - 08.2024

Stock Associate

AllSaints
05.2023 - 09.2023

Stylist

AllSaints
09.2022 - 04.2023

Sales Associate

The Bay
01.2021 - 01.2022

Diploma - Biology

Langara College

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Jashanjot Kaur