Jashanjeet Singh Sandhu
Toronto,ON
Summary
Dedicated sales and marketing professional offering extensive experience partnering with customers and exceeding expectations. Highly skilled at identifying needs of customers and offering products or services designed to meet those needs. Multi-lingual, bringing vast understanding of diverse cultures. Quick-learner, results-oriented employee, utilizing exceptional rapport-building skills to develop strong relationships with customers, continuously exceeding demands and driving repeat business. Offering exceptional problem-solving and analytical skills. Compassionate and professional communicator and ability to continuously navigate high-stress situations calmly and effectively. Ability to work in a fast-paced environment if needed. My journey reflects a unique blend of creative thinking, project execution, digital marketing, and customer-centric approach.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales and Marketing Coordinator
All For Reno Inc
Vaughan, ON
01.2023 - Current
- Developed and implemented sales strategies to increase market share.
- Created promotional materials, including brochures, flyers, ads, and direct mail pieces, increasing monthly sales by 30%.
- Researched competitive products and pricing for sales staff's use.
- Maintained relationships with clients through email campaigns, phone calls, and meetings.
- Analyzed data to measure the effectiveness of campaigns and adjust strategies accordingly, thereby maintaining a CSAT rate of over 90%.
- Generated over $3 million in sales revenue through strategic client acquisition and retention.
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn, and optimized SEO and KPI.
- Developed and implemented strategies to increase sales volume and profitability.
- Maintained records of customer interactions and transactions, recording details of inquiries, complaints, and comments.
- Negotiated contracts with vendors for better terms and conditions on purchases.
Field Marketing Representative - Credit Cards
Kognitive Sales Solutions
Toronto, ON
05.2022 - 12.2022
- Drove sales, created brand recognition and set overall sales goals and specific goals for distinct regions and sectors.
- Kept marketing team informed of latest analytics and metrics through regular reporting.
- Explained and clearly articulated benefits of specific credit card and available credit levels and executed application process from start to finish in compliance with regulations.
- Trained and equipped new team members to sell credit cards to consumers by modeling sales approach followed by supporting and coaching trainees in initial sales efforts.
- Met or exceeded sales quotas by 100-150% of reporting periods and earned recognition for company sales volume.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Identified customer needs by asking questions and advising on best solutions.
Education
Post-Graduate Certificate - Digital Marketing
York University
Toronto, ON08-2023
Post-Graduate Certificate - Project Management
Georgian College
08.2022
Post-Baccaleurate Diploma - Sales And Advertisement
Panjab University
08-2021
Bachelor of Arts - Economics
Panjab University
05.2020
Skills
- Customer relations
- Technologically savvy
- Microsoft Office Proficiency
- Retail sales customer service
- Problem-solving abilities
- Sales strategy familiarity
- Market research expertise
- Excellent communication skills
- Teamwork and Collaboration
- Organizational Skills
- Sales and marketing
- Effective customer upselling
- Project Planning
- Scope Management
- Search Engine Optimization (SEO)
- Social Media Marketing
- Google Analytics
- Content Management Systems
- System Applications and Products in Data Processing (SAP)
- Cross-Functional Collaboration
- Performance Metrics
Certification
- Canadian Securities Course (CSC®)
Timeline
Sales and Marketing Coordinator
All For Reno Inc
01.2023 - Current
Field Marketing Representative - Credit Cards
Kognitive Sales Solutions
05.2022 - 12.2022
Post-Graduate Certificate - Digital Marketing
York University
Post-Graduate Certificate - Project Management
Georgian College
Post-Baccaleurate Diploma - Sales And Advertisement
Panjab University
Bachelor of Arts - Economics
Panjab University
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