Summary
Overview
Work History
Education
Skills
Certification
Languages
Languages
Timeline
Generic

Jashan Sidhu

Surrey,BC

Summary

Experienced IT professional with expertise in user support, network administration, systems design, and quality assurance. Adept at streamlining processes, resolving IT issues, and delivering effective technology solutions. Exceptional communication skills and a passion for continuous learning.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Director of Client Services

preCharge Inc.
Las Vegas, Nevada
07.2018 - 07.2019
  • Led global delivery of blockchain solutions and introduced innovative protocols
  • Provided support via phone and email to assist clients with blockchain technology
  • Resolved client issues and coordinated inter-departmental solutions
  • Built and maintained relationships to promote rapport with customers
  • Maintained customer satisfaction with professional management of complex escalated customer concerns.

Education

Computer Information Systems Diploma - INFORMATION TECHNOLOGY

Kwantlen Polytechnic University
Surrey, BC
09.2023

Skills

  • Windows Server
  • Windows 10
  • Exchange
  • SQL Server
  • Active Directory
  • Office 2016
  • Office 365
  • Network Switches and Firewalls
  • Linux and Apple OS
  • Web Application Development
  • Object-Oriented Programming
  • Data Structures

Certification

  • UNIX/Linux Operating system - Beginner to Advanced
  • Active Directory on Windows Server
  • Microsoft SQL for Beginners
  • Microsoft Office 365 Essential Skills
  • Modern Desktop Certification Exam MD-100: Windows 10

Languages

  • ENGLISH, Advanced (C1)
  • PUNJABI, Proficient (C2)
  • HINDI, Proficient (C2)

Languages

English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual

Timeline

Director of Client Services

preCharge Inc.
07.2018 - 07.2019

Computer Information Systems Diploma - INFORMATION TECHNOLOGY

Kwantlen Polytechnic University

Similar Profiles

CREATE PROFILE
Jashan Sidhu