Interacted with customers by phone, email, or in-person to provide information.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained electronic and paper filing systems for easy retrieval of information.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
TEAM MEMBER
TIM HORTONS
05.2021 - 08.2023
Carry pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards
Set up items for purchase on a daily basis
Store food in designated areas following wrapping, dating, and food safety
Serve customers in a friendly and efficient manner
Assure compliance with all sanitation and safety requirements.
ASSISTANT MANAGER
HERO BURGERS
10.2021 - 04.2022
Coordinate daily customer service operations
Track the progress of weekly, monthly or annual objectives
Monitor and maintain store inventory
Supervise and motivate staff to perform their best
Communicate with customers and evaluate their needs
Handle complaints from customers.
SUPERVISOR
CHATPATTA CHOWK
09.2020 - 05.2021
Confidence to lead the team
Prior experience in the industry
Ability to remain calm under pressure
Strong work ethic
Good time management skills
Organizational abilities
Excellent communication skills.
CASHIER AND RECEPTIONIST
DESI SPICE
01.2019 - 08.2019
Assisting customers by providing information and resolving their complaints
Receiving payments by cash, credit cards or debit
Answering the calls and solving the issues
Greet people entering the establishment
Performing duties such as taking care of plants or straightening magazines to maintain a good reception area.
TAKE, TANDOORI FLAME
10.2018 - 12.2018
Proactively acknowledged, greeted and assisted customers
Offered customers with exemplary and timely service
Provided accurate product information
Served multiple customers, discovered their needs, and made recommendations to generate sales
Organized and cleaned stores during downtime
Handled cash, checks, and credit card transactions.
Education
Special Event Planning
Centennial College of Applied Arts And Technology
Scarborough, ON
12.2020
Jatindera greenfield school
Gurusar sudhar, Punjab
2017
Skills
SKILLS AND KNOWLEDGE
Diligent and dedicated individual
Excellent communication and interpersonal skills combined with a professional approach towards customers; able to make good relationships with customers with the intention of retaining them
Highly organized and detail-oriented individual, who is highly adaptable and a flexible team player
Excellent administrative and great customer service skills
Knowledgeable in Microsoft applications, such as Word, PowerPoint, Outlook and email usage
Physiotherapy and Occupational Therapy Assisstant at Lifemark Physiotherapy, Meadowvale Town CenterPhysiotherapy and Occupational Therapy Assisstant at Lifemark Physiotherapy, Meadowvale Town Center