Dedicated customer service representative with proven skills in conflict resolution and team collaboration. Expertise in point-of-sale operations and sales reporting, committed to enhancing customer satisfaction and driving business success.
Overview
1
1
year of professional experience
Work History
Cashier
D-mart Supermarket
Bathinda, Punjab
04.2026 - 08.2026
Operated cash register with precision, processing payments via cash, check, credit card, gift card, or automatic debit.
Provided exceptional customer service and promoted loyalty programs to drive customer engagement.
Restocked inventory at register throughout shifts to ensure efficient customer service.
Kept checkout area clean and organized, enhancing customer experience and store image.
Facilitated seamless store operations through effective collaboration with team members.
Customer Service Representative
Mcdonald
Punjab, India
03.2025 - 07.2026
Resolved customer inquiries and concerns promptly, enhancing customer satisfaction and loyalty.
Processed transactions efficiently using point-of-sale systems, ensuring smooth customer experiences.
Handled cash, credit, and electronic payments with accuracy, maintaining trust and reliability during transactions.
Maintained organized and clean checkout areas, fostering positive shopping experiences for customers.