Jashandeep Singh
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
Hair Salon Assistant
Tresemme Salon
04.2023 - 02.2024
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Answered telephone calls to provide information and schedule new appointments.
- Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
Customer Service Representative
Genpact
01.2022 - 03.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Post-Degree Certificate - Human Resource And Business Management
Algoma University
Brampton, ON12.2025
Bachelors - Commerce
Sangam University
Bhilwara,India06.2023
Skills
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Excellent Communication
- Critical Thinking
- Computer Skills
- Organizational Skills
- Active Listening
- Decision-Making
- Attention to Detail
- Multitasking
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Hair Salon Assistant
Tresemme Salon
04.2023 - 02.2024
Customer Service Representative
Genpact
01.2022 - 03.2023
Post-Degree Certificate - Human Resource And Business Management
Algoma University
Bachelors - Commerce
Sangam University
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