Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jashandeep Kaur

Brampton,CA

Summary

Recent business diploma graduate with strong organizational, communication and office management skills. Seeking an administrative assistant role to contribute to efficient office operations through excellent multitasking, data entry and scheduling abilities.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Receptionist

William Osler Health System
02.2024 - 09.2024
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.

Cashier

Harvey's Restaurant
09.2023 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Customer Service Representative

Walmart
06.2023 - 08.2023
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Diploma in Business

Canadore College of Applied Arts And Technology
Mississauga, Canada
08.2024

Skills

  • Greeting and Seating Clients
  • Telephone skills
  • Organization skills
  • File Management
  • Verbal and written communication
  • Customer Service
  • Microsoft Office
  • Attention to Detail

Languages

English
Professional Working

Certification

  • Certified Dispatcher and Brokerage Specialist, Rai Dispatch Training
  • Licensed Security Guard

Timeline

Receptionist

William Osler Health System
02.2024 - 09.2024

Cashier

Harvey's Restaurant
09.2023 - 01.2024

Customer Service Representative

Walmart
06.2023 - 08.2023

Diploma in Business

Canadore College of Applied Arts And Technology

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Jashandeep Kaur