Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JASHANDEEP KAUR

Victoria,BC

Summary

At SoftMoc, I excelled in a customer-facing role, adeptly managing high-pressure situations with patience and composure, which significantly enhanced customer loyalty. My expertise in cash management and commitment to exceptional guest services are underpinned by a proven track record in team collaboration and customer satisfaction. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

1
1
year of professional experience

Work History

Customer Service / Cashier/Key Holder

SoftMoc
11.2023 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.

Education

Associate of Arts - Arts And Sciences

Camosun College
Victoria, BC
04.2025

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash Handling
  • Guest Services
  • Cash Management
  • Customer Focus
  • Refund handling
  • Customer Assistance
  • Team Collaboration
  • Product restocking

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Customer Service / Cashier/Key Holder

SoftMoc
11.2023 - Current

Associate of Arts - Arts And Sciences

Camosun College
JASHANDEEP KAUR