Jashandeep Kaur
Surrey,Canada
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Efficient Guest Room Attendant with over Number years of housekeeping experience. Committed to cleaning and servicing rooms in ways that minimize disturbances, meet guest needs and boost company reputation. Frequently asked to inspect rooms and train newly hired attendants.
Overview
4
4
years of professional experience
Work History
Guest Room Attendant
Fairmont
Vancouver, BC
04.2023 - Current
- Improved efficiency within housekeeping team through effective communication of task progressions throughout shifts.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Addressed guest concerns promptly, demonstrating strong problem-solving abilities while maintaining professionalism.
- Prioritized tasks effectively during peak occupancy periods to maximize productivity and meet deadlines.
- Inspected rooms to identify and address maintenance issues, improving overall guest experience.
Front Desk Receptionist
Sandman Hotel
Vancouver, BC
12.2022 - 04.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Guest Room Attendant
Sandman Hotel
Vancouver, BC
07.2022 - 11.2022
- Improved efficiency within housekeeping team through effective communication of task progressions throughout shifts.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Addressed guest concerns promptly, demonstrating strong problem-solving abilities while maintaining professionalism.
- Prioritized tasks effectively during peak occupancy periods to maximize productivity and meet deadlines.
Front Desk Receptionist
Canadian Inn
Surrey, BC
04.2022 - 06.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
Fruit Grader
Shoreside Workforce INC.
Surrey, BC
03.2021 - 03.2022
- Aided in the development of new grading criteria for emerging fruit varieties, staying ahead of industry trends.
- Assisted in routine equipment maintenance tasks, contributing to uninterrupted workflow during peak seasons.
- Enhanced fruit quality by meticulously inspecting and grading various types of fruits according to established standards.
Education
Business Management - General Business
Kwantlen Polytechnic University
Surrey, BC12.2022
High School - Accounting And Finance
Sgps College
03.2019
Skills
- Housekeeping knowledge
- Teamwork capabilities
- Safety awareness
- Hospitality industry
- Guest Relations
- Professional Appearance
Languages
English
Full Professional
Timeline
Guest Room Attendant
Fairmont
04.2023 - Current
Front Desk Receptionist
Sandman Hotel
12.2022 - 04.2023
Guest Room Attendant
Sandman Hotel
07.2022 - 11.2022
Front Desk Receptionist
Canadian Inn
04.2022 - 06.2022
Fruit Grader
Shoreside Workforce INC.
03.2021 - 03.2022
Business Management - General Business
Kwantlen Polytechnic University
High School - Accounting And Finance
Sgps College