Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jashandeep Kaur

Edmonton,AB

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

1
1
year of professional experience

Work History

Server

Empire Grill
05.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Call Center Representative

Telus Mobility
01.2024 - 04.2024
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.

Hotel Room Attendant

PHI Hotel Group
05.2023 - 12.2023
  • Performed deep-cleaning tasks on schedule, ensuring rooms remained fresh and attractive year round.
  • Promoted a welcoming atmosphere for guests, maintaining a well-organized and inviting environment.
  • Enhanced guest satisfaction by maintaining a high standard of cleanliness in all assigned rooms.
  • Supported team members in completing daily responsibilities, fostering a collaborative work environment.

Education

Associate of Arts - Business Administration

NorQuest College
Edmonton, AB
04.2026

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • Professional Appearance
  • Menu Memorization
  • Sales Techniques
  • Performance Improvement

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual

Timeline

Server

Empire Grill
05.2024 - Current

Call Center Representative

Telus Mobility
01.2024 - 04.2024

Hotel Room Attendant

PHI Hotel Group
05.2023 - 12.2023

Associate of Arts - Business Administration

NorQuest College

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Jashandeep Kaur