Jashandeep Kaur
3709, 55st Wetaskiwin,AB
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Dedicated Retail Service Specialist focused on giving every customer top-notch support for any request. Handles high-volume work with organized approach by staying on top of routine needs and special requests. Offers valuable administrative, customer relations, and sales abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food and Beverage Supervisor
Smitty's Family Restaurant
09.2023 - Current
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
- Upheld highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.
- Optimized inventory control with regular audits, reducing waste, and effectively managing stock levels for optimal freshness.
Inventory Administrator
Spud
01.2023 - 08.2023
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
- Analyzed inventory trends to identify and prepare for potential issues and discrepancies.
- Collaborated with the procurement team to establish steady supply of inventory.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Moved shipment materials to and from designated areas using lift and hand trucks.
Team Lead
Tim Hortons
03.2022 - 11.2022
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Built strong relationships with customers through positive attitude and attentive response.
Crew Member
Tim Hortons
09.2021 - 02.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
Education
Associate of Arts -
Alexander College
04.2023
Skills
- MS office
- Dynamics 365
- Payment Collection
- Sales Goals
- Point-of-Sale (POS) Software
- Active Listening
- Employee Training and Supervision
- Pack Deliveries
- Taking Orders
- Crew Leadership
- Willingness to Learn
- Inventory Counts
- Menu development
- Fine-dining expertise
Languages
English
Punjabi
Hindi
Certification
- Licensed [Job Title] - [Timeframe]
Timeline
Food and Beverage Supervisor
Smitty's Family Restaurant
09.2023 - Current
Inventory Administrator
Spud
01.2023 - 08.2023
Team Lead
Tim Hortons
03.2022 - 11.2022
Crew Member
Tim Hortons
09.2021 - 02.2022
Associate of Arts -
Alexander College
- Licensed [Job Title] - [Timeframe]
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