Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jashandeep Kaur

Mississauga,ON

Summary

Well-educated and performance driven technician adept at providing professional technical support to clients, improving the customer service and maintaining hardware and software. Great communicator offering extraordinary technical expertise and strong determination to perform excellent work. Detail oriented professional with the highly professional attitude, exceptional critical thinking skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Technician

Bell Technical Solutions
08.2023 - Current
  • Provide an exceptional customer service experience to our clients.
  • Troubleshoot complex telecommunication products and systems using our digital multi meter, smartphone, and PC.
  • Install and test equipments at customer's premises, including internet modems, Phone, TV boxes.
  • Inspect, monitor, test, and adjust cable transmission and distribution system.
  • Spice and repair various types and sizes of telephone and other telecommunication cables, including optical fiber.

Security Guard

Logixx Security
02.2022 - 09.2023
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Checked and verified photo identification prior to granting facility access.

Mobile Repair Technician (volunteer)

Future Tech Enterprise Inc.
12.2022 - 05.2023
  • Offered guidance to consumers on purchasing mobile phone accessories.
  • Installed replacement batteries, maintaining strict adherence to safety protocols to avoid overheating.
  • Streamlined parts ordering procedures, resulting in a more organized workflow and reduced downtime due to out-of-stock components.
  • Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
  • Assisted customers remotely via phone or email when in-person repairs were not feasible or practical.

Education

Electrical Engineering -

Seneca College of Applied Arts And Technology
North York, ON
09.2023

Skills

  • Attention to Detail
  • Customer Service
  • Works Well Under Pressure
  • Multitasking and Organization

Languages

English
French

Certification

Security license

Food handelling

CompTia

Timeline

Technician

Bell Technical Solutions
08.2023 - Current

Mobile Repair Technician (volunteer)

Future Tech Enterprise Inc.
12.2022 - 05.2023

Security Guard

Logixx Security
02.2022 - 09.2023

Electrical Engineering -

Seneca College of Applied Arts And Technology

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